Terms of service

OVERVIEW
Welcome to ONAVIBE! The terms "we", "us" and "our" refer to ONAVIBE (AG Group). ONAVIBE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). ONAVIBE is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://onavibe.com.au/pages/privacy-policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your state or territory of residence to use our Services.

You may be required to provide personal information such as your name, email, billing, shipping, and payment details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activity under your account.

SECTION 2 - OUR PRODUCTS
We make every effort to display products accurately, however we cannot guarantee that colours or appearance will be exact due to device display differences.

We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 - ORDERS
All orders placed are offers to purchase. We reserve the right to accept or reject any order at our discretion.

Orders are not confirmed until payment has been processed and acceptance is confirmed by ONAVIBE.

Orders are subject to our Refund Policy https://onavibe.com.au/policies/refund-policy.

SECTION 4 - PRICES AND BILLING
All prices are in AUD unless otherwise stated and may change without notice.

You agree to provide accurate billing information and authorise us to charge your selected payment method for your order total including shipping and taxes.

SECTION 5 - SHIPPING AND DELIVERY
We ship Australia-wide.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, customs, or events outside our control.

Risk of loss passes to you once the order is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this website is owned by ONAVIBE (AG Group) or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties or endorsement.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or their content.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
ONAVIBE is powered by Shopify. Shopify is not responsible for any transactions between you and ONAVIBE.

SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy https://onavibe.com.au/pages/privacy-policy and Shopify’s privacy policies.

SECTION 11 - FEEDBACK
Any feedback submitted may be used by ONAVIBE without restriction or compensation.

SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.

SECTION 13 - PROHIBITED USES
You agree not to use our website for unlawful purposes or to violate any laws or rights of others. You may not misuse, hack, or interfere with our Services.

SECTION 14 - TERMINATION
We may terminate or suspend access to our Services at any time for violations of these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, ONAVIBE is not liable for any indirect, incidental, or consequential damages arising from use of our Services or products.

SECTION 17 - INDEMNIFICATION
You agree to indemnify ONAVIBE and Shopify from any claims arising from your breach of these Terms or misuse of our Services.

SECTION 18 - SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms does not constitute a waiver. These Terms represent the entire agreement between you and ONAVIBE.

SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms. We may assign or transfer our rights without restriction.

SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia.

SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services means acceptance of changes.

SECTION 24 - CONTACT INFORMATION
ONAVIBE (AG Group)
info@onavibe.com.au
67–71 Logistics Street, Keilor Park VIC 3042, Australia
(03) 9000 0515
ABN: 87 094 453 004